Billy Baugham is a business strategist who has over 15 years of experience in leading business strategy innovation for dynamic organizations. He is having a tremendous amount of expertise in strategic planning and leadership, quality implementation process, lean and continuous improvement, and business process outsourcing. He has worked in numerous quality, research and development, field service, and customer support management positions. Billy holds a Bachelor of Science degree in Technical Management from Embry-Riddle Aeronautical University.